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Lost Pet Recovery Specialist
Do you love to help animals and their humans? We're looking for compassionate people to assist pets and their owners when they go missing. If you love to help animals find their way back home, this is the position for you.
Job Description: Calling all pet lovers! We are seeking a new Lost Pet Recovery Specialist to join our team! You will resolve customer questions and offer assistance with reuniting lost and found pets with their families. This is a fully remote position! Shift time : 2pm-10pm EST M-F and Weekends 9-8pm EST Duties Include: • Assist customers with their questions and lost and found pet submissions via phone during our business and 'emergency hours' • Handle all customer relations issues in accordance with company policy and maintain customer confidentiality • Resolve issues in a professional and timely matter and assist with pet registrations Qualifications and Requirements • A minimum of 1 year relevant work/customer service experience • Strong time management skills. • Excellent written and verbal communication skills • Engaging personality • Ability to speak Spanish is a plus • A love for pets is a major plus! |